Privacy Policy

1. Introduction

Welcome to nnavhealingherbss. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://nnavhealingherbss.com (the “Website”).

By using the Website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

We may collect and process the following data:

a) Personal Data

You may provide us with personal data such as:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment information (when you make a purchase)

  • Any other information you choose to give us (for example, via contact forms, newsletter sign-ups, feedback, etc.)

b) Usage and Technical Data

We may automatically collect certain information when you visit the Website, including but not limited to:

  • Your IP address

  • Browser type and version

  • Time zone setting

  • Browser plug-in types and versions

  • Operating system and platform

  • Pages you visit, links you click, length of visits

  • Device information (type of device, mobile vs desktop)
    This helps us understand how users access and use our Website, and allows us to improve its performance.

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Website may not function properly.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfil your orders and to manage your account

  • To communicate with you (e.g., to send you confirmations, updates, marketing communications if you consent)

  • To personalise your experience and improve our Website

  • To monitor and analyse usage and trends in order to improve our service and offerings

  • To detect, prevent and address technical issues and fraud

  • To comply with legal obligations or enforce our terms & conditions

4. Disclosure of Your Information

We will not sell your personal information to third parties. However, we may share your data in the following instances:

  • With service providers, contractors or agents who perform services on our behalf (such as payment processors, shipping/logistics, marketing providers) — only to the extent needed for them to perform their tasks and under confidentiality obligations.

  • In response to a legal request (e.g., a court order, government regulation) if required by law.

  • To protect or defend our rights, property or the safety of our users or others.

  • With your consent or at your request.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes described in this policy (for example, to complete any transactions, provide support, maintain legal records). We will also retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, protect our rights and enforce our agreements.

6. Security of Your Information

We take reasonable administrative, technical and physical safeguards to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • To access the personal data we hold about you

  • To request correction or deletion of your personal data

  • To object to or restrict certain processing of your personal data

  • To withdraw consent (where we rely on it)
    If you wish to exercise any of these rights, please contact us (details below). We will respond in accordance with applicable legal requirements.

8. International Transfers

If you are located outside India and you choose to provide information to us, please note that your information may be transferred to, stored, and processed in India (or other countries) where our servers or service providers are located. By providing your personal information, you consent to this transfer.

9. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We do not have any control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

10. Children’s Privacy

Our service is not intended for children under the age of 18 (“Children”). We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date above. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, or you wish to exercise your rights or raise concerns, please contact us at: