Privacy Policy
1. Introduction
Welcome to nnavhealingherbss. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://nnavhealingherbss.com (the “Website”).
By using the Website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
We may collect and process the following data:
a) Personal Data
You may provide us with personal data such as:
Name
Email address
Phone number
Postal address
Payment information (when you make a purchase)
Any other information you choose to give us (for example, via contact forms, newsletter sign-ups, feedback, etc.)
b) Usage and Technical Data
We may automatically collect certain information when you visit the Website, including but not limited to:
Your IP address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Pages you visit, links you click, length of visits
Device information (type of device, mobile vs desktop)
This helps us understand how users access and use our Website, and allows us to improve its performance.
c) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Website may not function properly.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfil your orders and to manage your account
To communicate with you (e.g., to send you confirmations, updates, marketing communications if you consent)
To personalise your experience and improve our Website
To monitor and analyse usage and trends in order to improve our service and offerings
To detect, prevent and address technical issues and fraud
To comply with legal obligations or enforce our terms & conditions
4. Disclosure of Your Information
We will not sell your personal information to third parties. However, we may share your data in the following instances:
With service providers, contractors or agents who perform services on our behalf (such as payment processors, shipping/logistics, marketing providers) — only to the extent needed for them to perform their tasks and under confidentiality obligations.
In response to a legal request (e.g., a court order, government regulation) if required by law.
To protect or defend our rights, property or the safety of our users or others.
With your consent or at your request.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes described in this policy (for example, to complete any transactions, provide support, maintain legal records). We will also retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, protect our rights and enforce our agreements.
6. Security of Your Information
We take reasonable administrative, technical and physical safeguards to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:
To access the personal data we hold about you
To request correction or deletion of your personal data
To object to or restrict certain processing of your personal data
To withdraw consent (where we rely on it)
If you wish to exercise any of these rights, please contact us (details below). We will respond in accordance with applicable legal requirements.
8. International Transfers
If you are located outside India and you choose to provide information to us, please note that your information may be transferred to, stored, and processed in India (or other countries) where our servers or service providers are located. By providing your personal information, you consent to this transfer.
